– Reservations are confirmed upon receipt of advance payment of 50%; the balance will be due upon check-in
– COVID Vaccination Certificate Mandatory
– Management is not responsible for the accommodation of guest staff.
• 72 hours before arrival: full refund
• If cancelled up to 48 hours before arrival: 50% will be charged
• Cancellation less than 24 hours or non-arrival: 100% will be charged
• If the booking is cancelled 2 weeks prior to arrival: 50% cancellation fee will be charged
• If the booking is cancelled 7 days before the arrival: 100% cancellation fee will be charged
If the Client wishes to cancel the reservation of all accommodation reserved, the Client must provide the Hotel a written notice of cancellation. Any notice of cancellation received out of the hours of 9.00am and 5.00pm shall be deemed made on the next day.
• Re-booking is fully non-refundable
• If you cancel your reservation after modification, you are responsible for full payment of the original reservation.
Alpine Hotel & Resort, Nathia Gali.